Introduce yourself and share what has worked best for you in building strong relationships in your business life.
Goal:
Participants will establish increased trust and rapport with co-workers by approaching communication with an understanding of diverse personalities, backgrounds and communication preferences
Performance Objectives:
Description:
In a lively 45- minute session you will learn how to interpret your own and other people’s behaviors in ways that promote better understanding and communication possibilities. You will also gain practical techniques to de-escalate conflict situations. Participants will receive handouts that will be valuable in implementing what they learn.
Jay is a long-time Silicon Valley Learning and Development thought leader. He has managed training for Intel, Nortel, Tandem, Altera and Philips Medical Systems. He has also consulted to many other companies such as; Hewlett Packard, Cisco, Bayer Pharmaceuticals, Raychem, Avery Dennison, Pac Bell and Sun Microsystems.
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Presentation slides from the meeting
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Presentation slides 2010-10-07
Fri, 10/08/2010 - 8:48am — adminPresentation slides from the meeting